The future of Retail in a post pandemic world If someone had described to me the world we all have endured since the begining of 2020, I would have said that it would have been improbable that we would be living through such a crisis. However, It’s not the first time I’ve been wrong, and …
Australian retailers generally fared well over the last 18 months during the COVID-19 pandemic, despite temporary store closures as part of government-imposed lockdowns, although headwinds may be on the horizon. Inflationary pressure on consumer discretionary spending, supply chain disruptions and elevated inventory levels, which tie up a retailers’ net working capital, are set to create …
Digital is here.. consumers are embracing it, as retailers if we embrace it too, it can help us to win the customer experience battle. We all hear and read about consumer trends changing, those of us in retail see it. We know customers are looking for retail expediencies rather than just transactions. Retailers that have …
Introduction With the end of the year fast approaching and shoppers getting stuck with Christmas shopping duties, retailers can help last-minute shoppers to buy a convenient gift card while increasing customer foot traffic into the store post-holiday season and fuel customer loyalty. It’s been almost two decades since the emergence of the pre-loaded plastic gift, …