The future of Retail in a post pandemic world If someone had described to me the world we all have endured since the begining of 2020, I would have said that it would have been improbable that we would be living through such a crisis. However, It’s not the first time I’ve been wrong, and …
Australian retailers generally fared well over the last 18 months during the COVID-19 pandemic, despite temporary store closures as part of government-imposed lockdowns, although headwinds may be on the horizon. Inflationary pressure on consumer discretionary spending, supply chain disruptions and elevated inventory levels, which tie up a retailers’ net working capital, are set to create …
How do traditional retailers that have a mix of Bricks & Mortar stores with some online presence navigate their business successfully post Covid-19 pandemic? Even before Covid-19 the retail sector was facing disruption, and there were several contributing factors such as: Decreased brand loyalty, Growth in online shopping, Political instability, Increases in tariffs, Supply chain …
I remember my first ‘Management’ course back in the early days of my career. Of course, many things have changed, including the change in language from Management to Leadership. The typical type of top-down leadership is outdated, and, more importantly, counterproductive. By focusing too much on control and the end goals, and not enough on …
Digital is here.. consumers are embracing it, as retailers if we embrace it too, it can help us to win the customer experience battle. We all hear and read about consumer trends changing, those of us in retail see it. We know customers are looking for retail expediencies rather than just transactions. Retailers that have …
It’s no secret that the ability to spot and nurture leadership is key to business success. But, as technology continues to revolutionise the way we live, work and lead, are we fully equipped for what lies ahead? Organisations are facing unprecedented change With 70% of leaders believing they need new talent and Skills. 75% of …
Following a number of recent events and round table discussions I attended so far this year regarding the incredible changes we are seeing in the way we work and the impact of technology, it’s clear that leaders will need to adapt to accommodate the future of work. Are we as leaders ready to adapt? Are we …
The sports retail market in 2019 will be an interesting one and potentially rocky as macro issues will likely weigh heavily on the industry. The US government shutdown cost the U.S. economy an estimated $11 billion, according to the Congressional Budget Office, and it will delay tax refunds and EITC checks, which will have a …
Switch on the news, turn the paper, what do we see, historically successful stores are closing across the world and then we hear some shouting “the store is dead, long live the store”.. but is this really true? Everyone has a view, and they are entitled to their view, but facts remain bricks and mortar …
The retail industry is seeing seismic shifts compounded with volatility and uncertainty in the global economy. Growth shifts are moving from the west to the south and east along with disruptive technology becoming mainstream. Consumers are now fully connected and in control. Here are 7 trends to watch in 2018 inspired by the BoF and …